Checking your claim and evidence requirements
It is important that the correct benefit entitlement is paid to our customers and that fraud and error are detected and prevented as early as possible. This relies on us:
- Collecting appropriate information and evidence in support of benefit claims and
- Carrying out checks once benefit is in payment
It also relies on you advising us immediately if your circumstances change. If you don't tell us about these changes you may lose money you are entitled to or you may get too much benefit.
Further information is available in the Evidence Requirements – Checking your claim Leaflet.
Last Modified: 18/01/2019
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