We want to make it as easy as possible for you to access council services at a place and time that is convenient for you. If you've previously registered your details on our app or customer portal or would like to sign up for an account you can log in at www.torfaen.mycouncilservices.com where you can submit your request, follow its progress and see all your previous reports and details.
If you would like to book a service without logging in or registering for a customer account you can do so using the forms below.
Please note that registered customers who do not log in will not see their request in their account.
Bulky household collection
Customer care appointment
MOT test
Van or trailer permit