Report It

We want to make it as easy as possible for you to access council services at a place and time that is convenient for you. If you've previously registered your details on our app or customer portal or would like to sign up for an account you can log in at www.torfaen.mycouncilservices.com where you can submit your request, follow its progress and see all your previous reports and details.

If you would like to report your issue without logging in or registering for a customer account you can do so using the forms below.

Please note that registered customers who do not log in will not see their request in their account. ​

Abandoned vehicle

Bins - abandoned/damaged bin or container

Bins - mess / bags left after collection

Bins - missed bin/recycling collection

Bins - purple lidded bin enquiry

Blue car badge - lost or stolen

Blue car badge - misuse of

Bridge issue

Broken glass

Bus shelter issue

Canal, river or stream issue

Cemetery enquiry

Concern for a homeless person

Concerns or complaints

Council tax & business rates - change in address

Council tax & business rates - inform us of a bereavement

Council tax - report a change in your circumstances

Council tax - notification of occupancy

Dead animal on public land

Dogs - dog bin issue

Dogs - fouling

Dogs - found

Dogs - lost

Dogs - stray

Drainage issue

Flytipping

Graffiti

Grass issue

Hedge issue

Housing - housing association property complaint

Housing - illegal eviction or harassment complaint

Housing - owner occupier complaint

Housing - private rented property complaint

Housing benefit - provide bank details

Japanese knotweed

Leaf issue

Litter problem

Needles / syringes

Off-road biking

Park and playground issues

Pest control

Road pavements or highways issue

Street light or illuminated bollard fault

Tree issue

Wall issue

Weed issue

We'd like your feedback