Skip to Content

We, and our partners, set cookies and collect information from your browser to provide you with website content, deliver relevant advertising and understand web audiences. See our privacy policy to learn more about how we manage your data and your rights. See our cookie policy to understand how we use cookies and tracking technology.

To agree to our use of cookies click
Home News Archive Site Map A-Z of Services Events Archive Complaints Privacy Statement Accessibility Skip To Content
Skip to Content | Skip to Search | Listen | A-Z of Services
A-Z of Services
Cymraeg Cymraeg
Stay Connected
HomeAbout the CouncilComplaints

Complaints

Complaints about Councillors

How to complain about a councillor and how it will be dealt with

Service Complaints

It is important that you complain to us if you feel we have let you down in any way

Complaints about Social Care Services

If you are unhappy about the social care services you are receiving, you have the right to complain.

School Complaints Procedure

We take complaints very seriously and all schools are required to have procedures in place to deal with them

Insurance Claims

If you think you are entitled to compensation in respect of any believed wrong doing by the Authority, you should make a claim to the Insurance Section

Popular Tasks

  • Report your concerns or complaints

How to find us

Torfaen County Borough Council
Civic Centre
Pontypool
NP4 6YB

CONTACT US

  • Telephone: 01495 762200
  • (08:30 to 17:00 - Monday to Friday)
  • Email: calltorfaen@torfaen.gov.uk

Connect with us

Find us on Facebook Follow us on Twitter See our photos on Flickr Subscribe to our channel Get Involved with our Consultations

The small print

  • Accessibility
  • Cookie Policy
  • Disclaimer
  • Privacy Notice
© Copyright 2019 Torfaen County Borough Council