Please be aware that the Council may take longer to respond to any correspondence, Freedom of Information or complaints, due to staff shortages and the Council’s response to Coronavirus. Thank you for your understanding
How to complain about a councillor and how it will be dealt with
It is important that you complain to us if you feel we have let you down in any way
If you are unhappy about the social care services you are receiving, you have the right to complain.
We take complaints very seriously and all schools are required to have procedures in place to deal with them
If you think you are entitled to compensation in respect of any believed wrong doing by the Authority, you should make a claim to the Insurance Section