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HomeCouncil Tax and Benefits
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BANK HOLIDAY - There are NO changes to waste and recycling collections over the bank holiday period.

Changes to office opening hours are available here.

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Take part in the Raise the Rate recycling survey

Council Tax & Benefits

  • Make a payment
  • Access the online council tax service
  • Access the online benefits service
  • Report a change in your circumstances
  • Apply for a council tax discount/exemption
  • Apply for council tax reduction (income based)

Benefits

If you are on a low income you may be entitled to a range of benefits. Find out what you are entitled to and how to apply

Cost of Living Support

If you are struggling with day-to-day costs, there is additional support to help with gas and electricity bills, food and other household costs

Council Tax

Council Tax is a tax set by local authorities to meet their budget requirement. It helps pay for the services the Council provides for the residents of Torfaen

The Local Government Pension Scheme

If you pay in to the Local Government Pension Scheme the key publications can be found here

Popular Tasks

  • Council tax reminder notice enquiry
  • Register to pay by direct debit
  • Report benefit fraud
  • Submit council tax evidence
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Concerned about the cost of living?

Find out what support is available here

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Financial Support

Financial advice

Affected by the Universal Credit changes?
Facing financial hardship?

Support is available ...

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View of Torfaen from the Folly Tower

Council Tax 2023/24

View Torfaen's financial leaflet and the Police & Crime Commissioner Gwent budget leaflet

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How to find us

Torfaen County Borough Council
Civic Centre
Pontypool
NP4 6YB

CONTACT US

  • Telephone: 01495 762200
  • (08:30 to 17:00 - Monday to Friday)
  • Email: calltorfaen@torfaen.gov.uk

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