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HomeCouncil Tax and BenefitsBenefitsHousing Benefit and Council Tax Reduction
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Please Note: This is a shared service provided for both Torfaen and Monmouthshire residents

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Concerned about the cost of living? Find out what support is available

Help with your Rent and Council Tax Payments

Universal Credit, Housing Benefit and Council Tax Reduction

You can claim Universal Credit or Housing Benefit if you have to pay rent to live in your home and/or Council Tax Reduction if you have to pay Council Tax

Discretionary Housing Payments

Discretionary Housing Payments (DHPs) provide additional help with your rent. Find out if you are eligible to apply

Advice on Backdating Benefit

Find out if you are able to make a backdated claim for Housing Benefit and/or Council Tax Reduction

Changes in your circumstances

If your situation changes after your benefit has been assessed then this may alter the amount of benefit you should be paid

Local Housing Allowance

If you are renting a property or room from a private landlord Local Housing Allowance is used to work out how much Housing Benefit you receive

Overpayments

An overpayment is where you have been paid more Housing Benefit than you are entitled to

Welfare Benefit Changes

The government has made big changes to welfare and benefits. Some changes have already been introduced but there are further changes coming

How to find us

Torfaen County Borough Council
Civic Centre
Pontypool
NP4 6YB

CONTACT US

  • Telephone: 01495 762200
  • (08:30 to 17:00 - Monday to Friday)
  • Email: calltorfaen@torfaen.gov.uk

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