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HomeCouncil Tax and BenefitsBenefitsHousing Benefit and Council Tax Reduction
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Please Note: This is a shared service provided for both Torfaen and Monmouthshire residents

Help with your Rent and Council Tax Payments

Universal Credit, Housing Benefit and Council Tax Reduction

You can claim Universal Credit or Housing Benefit if you have to pay rent to live in your home and/or Council Tax Reduction if you have to pay Council Tax

Discretionary Housing Payments

Discretionary Housing Payments (DHPs) provide additional help with your rent. Find out if you are eligible to apply

Advice on Backdating Benefit

Find out if you are able to make a backdated claim for Housing Benefit and/or Council Tax Reduction

Changes in your circumstances

If your situation changes after your benefit has been assessed then this may alter the amount of benefit you should be paid

Restrictions on rent

The amount of eligible rent included in your Housing Benefit or Universal Credit claim may be restricted depending on the size of the property and who lives in the property

Overpayments

An overpayment is where you have been paid more Housing Benefit than you are entitled to

How to find us

Torfaen County Borough Council
Civic Centre
Pontypool
NP4 6YB

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  • Telephone: 01495 762200
  • (08:30 to 17:00 - Monday to Friday)
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