Abandoned Shopping Trolleys

Abandoned shopping trolleys can be more than just an eyesore. If left in an inappropriate place they can be a hazard to pedestrians, cyclists and road users, as well as attracting fly-tipping and anti-social behaviour. 

The local supermarkets in Torfaen make their own arrangements for their own abandoned trollies, this is carried out by a private company called Trolleywise. 

If a trolley is an immediate danger to the public, they will endeavour to remove it within 24 hours. 

What can I do to help? 

To help reduce the number of abandoned shopping trolleys you can do the following:

  • Once you have used the shopping trolley, leave it in a sensible location such as a trolley bay in a supermarket or town centre car park, ready for collection by the store. 
  • Don't use a shopping trolley to transport your shopping home. 
  • If you notice a shopping trolley abandoned please report it to the supermarket directly.

How do I report an Abandoned Shopping Trolley? 

People who spot an abandoned trolley should initially contact the relevant store:

  • ASDA – 01633 645300
  • Iceland - 01633 863951 
  • Tesco – 01495 267400
  • B&Q – 01633 877323
  • Aldi – 08444 068800
  • Lidl – 08704 441234
  • Farm Foods – 01495 762312
  • Sainsbury - 01633 869736

If a store doesn't respond to a call within 24 hours, residents should then contact Trolleywise on 0800 3161241.

Note: Definition - A 'shopping trolley' is a trolley provided by the owner of a shop to customers to enable them to carry goods purchased at the shop. This definition excludes power-assisted trolleys. The powers in the Clean Neighbourhoods & Environment Act 2005 apply to trolleys in any condition, and therefore may be used in relation to unserviceable trolleys and trolley parts.

Last Modified: 21/01/2019
For more information contact:


Tel: 0800 3161241

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