Care and Support Assessments - Children's Services

If you think your child or family needs help from Children’s Services, please contact us.

In children’s services our ethos is to support families by building on your strengths and listening to your needs and requirements.

We will find out, in consultation with you, what help you need and put you in touch with the right people. Getting advice and support at an early stage can stop problems from getting worse. We have a number of preventative services that can offer support and tailor a package of support for your family.

Before we can offer you support, we may need to find out more about your family’s needs - we call this a Care and Support Assessment. In order to complete an assessment, we may ask a number of questions about your family life and your worries as this will help us identify the right support for you.

If we undertake an assessment we can decide, together, what help can be offered to you.

If you think you may benefit from any of the services we provide, please contact Torfaen Customer Care on 01495 762200 or email us at socialcarecalltorfaen@torfaen.gov.uk

Alternatively, you can write to us at:

Torfaen Social Care and Housing Services
Civic Centre
Pontypool
NP4 6YB