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HomeSocial CareGetting the help you need

Getting the help you need

  • Request Lifeline / Assistive Technology
  • Request Community Meals/Meals On Wheels

Arranging care for yourself

As your circumstances change you may find you are no longer able to manage in your home. An assessment would be a way of looking at what services may help you

Assessments - Adults

Adult Social Care support people over 18. The assessment may be a conversation by telephone or a discussion face to face.

Care and Support Assessments - Children

If a child or family needs support from Children's Services please contact us to request an assessment.

Living well with dementia after diagnosis

An information pack for people in Wales that have been newly diagnosed with dementia is now available

Dewis Cymru

Dewis Cymru is a website that aims to help people with their well-being. It's the place to go for people who want information or advice about well-being

Direct Payments

Direct Payments allow more choice and control over the services you receive and gives you the opportunity to live as independently as possible

Family Resource Centre

Torfaen's Family Resource Centre helps parents and carers to understand and meet the needs of their children in a safe, supportive and caring environment

Having Your Say

Your views are important to developing how Social Care and Housing responds to the requirements of people in Torfaen both now and in the future. There are a number of ways to get involved.

Help to live at Home

There are a number of services and grants available to help you to continue to live in your own home

Paying for Services

The Welsh Government directs Torfaen Adult Social Care how the amount that you contribute to any eligible care is worked out. What you may be asked to pay towards your care depends upon your individual circumstances. Further information regarding paying for care services is available.

Residential and Nursing Care

If you cannot manage at home or in the community, even with support, then you may need to think about residential or nursing care

Services for disabled children and their families

There are a range of services that we or other agencies may be able to provide for disabled children and their families

Short breaks for disabled children

Find out who can access short breaks and the range of breaks currently available in Torfaen

Someone to speak on your behalf

An advocate is someone who supports you to communicate your needs, helps to look at options and can get things done for you

Transition into Adulthood

As young people move from childhood to adulthood, it is usual to experience a number of changes. Some young people aged 13-19 need support to do this.

What to do when someone passes away

We realise that this a difficult time, Torfaen County Borough Council has a Tell us Once service available when you register a death. The registrar will then ensure that all relevant council departments – including Social Care and Housing are updated.

How to find us

Torfaen County Borough Council
Civic Centre
Pontypool
NP4 6YB

CONTACT US

  • Telephone: 01495 762200
  • (08:30 to 17:00 - Monday to Friday)
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