Bank Holiday Office Closures

Office Closures

The Civic Centre will CLOSE at 5:00pm on Friday 24th May 2019 and RE-OPEN at 8.30am on Tuesday 28th May 2019. 

Although cash payments cannot be taken on the days that the offices are closed, the automated telephone payments service and the Pay Online facility are available at all times. Payments can be made by Debit or Credit Card. Telephone: 0300 4560516 (calls are charged at local rate) or make a payment online.

If you need us urgently at any time over the holiday period please call us on 01495 762200. 

Torfaen Customer Care Centres

The Cwmbran Customer Care Centre will close at 4:30pm on Friday 24th May 2019 and will re-open on Tuesday 28th May 2019 at 9.00am. 

The Pontypool Customer Care Centre will close at 4:30pm on Friday 24th May 2019 and will re-open on Tuesday 28th May 2019 at 9.00am. 

The Blaenavon Customer Care Centre will close at 3pm on Friday 24th May 2019 and will re-open on Tuesday 28th May 2019 at 10.00am. 

Refuse and Recycling Collections

Refuse and Recycling Collections
Normal CollectionWill be collected on
Monday 27 May 2019 Tuesday 28 May 2019
Tuesday 28 May 2019 Wednesday 29 May 2019
Wednesday 29 May 2019 Thursday 30 May 2019
Thursday 30 May 2019 Friday 31 May 2019
Friday 31 May 2019 Saturday 1 June 2019

Please note: Between Tuesday 28th May and Saturday 1st June crews will start their collections at 6am. Please have your waste and recycling at the kerbside for 6am.

Waste Disposal Arrangements

The Household Waste Recycling Centre in New Inn will be open throughout the holiday period for the disposal of household waste.

Times of opening are: 

Monday to Saturday - 7.30am - 5.45pm
Sunday - 9.00am - 5.45pm 

Please arrive by 5:45pm to enable all waste to be offloaded prior to the site closing in line with the site’s licence conditions. The gates will close at 5.45pm precisely.

Libraries 

All libraries will be closed on Monday 27th May 2019.

Pontypool Indoor Market

The Market will be closed on Monday 27th May 2019.

Registration Service

The Torfaen Registrar’s office in Pontypool will be closed on Monday 27th May 2019.

Ceremonies

Ceremonies are by appointment only.

Out of Office Hours / Help in an emergency

If you need to contact the registration Service urgently (outside normal office opening hours) for any of the following reasons:

  • an urgent issue with a ceremony due to take place imminently
  • a burial required within 24 hours
  • an urgent marriage or civil partnership (where one party is seriously ill and not expected to recover)

Then please call the Torfaen emergency out of hour’s service on 01495 762200 who will arrange for a member of the Registration Team to contact you directly.

Last Modified: 10/05/2019
For more information contact:

Call Torfaen

Tel: 01495 762200

Email: your.call@torfaen.gov.uk

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