Bank Holiday Office Closures

Office Closures

The Civic Centre will CLOSE at 4:30pm on Friday 25 August 2017 and RE-OPEN at 8.30am on Tuesday 29 August 2017. 

Although cash payments cannot be taken on the days that the offices are closed, the automated telephone payments service and the Pay Online facility are available at all times. Payments can be made by Debit or Credit Card. Telephone: 0300 4560516 (calls are charged at local rate) or make a payment online.

If you need us urgently at any time over the holiday period please call us on 01495 762200. 

Torfaen Customer Care Centres

The Cwmbran Customer Care Centre will close at 5pm on Friday 25 August and will re-open on Tuesday 29 August at 9.00am. 

The Pontypool Customer Care Centre will close at 4:30pm on Friday 25 August and will re-open on Tuesday 29 August at 9.00am. 

The Blaenavon Customer Care Centre will close at 3pm on Friday 25 August and will re-open on Tuesday 29 August at 10.00am. 

Refuse and Recycling Collections

Refuse and Recycling Collections
  Normal Collection  Will be collected on
Monday 28 August 2017 Tuesday 29 August 2017
Tuesday 29 August 2017 Wednesday 30 August 2017
Wednesday 30 August 2017 Thursday 31 August 2017
Thursday 31 August 2017 Friday 1 September 2017
Friday 1 September 2017 Saturday 2 September 2017

Please note: From Tuesday 29 August until Saturday 2 September crews will start their collections at 6am. Please have your waste and recycling at the kerbside for 6am.

Waste Disposal Arrangements

The Household Waste Recycling Centre in New Inn will be open throughout the holiday period for the disposal of household waste.

Times of opening are: 

Monday to Saturday - 7.30am - 5.45pm
Sunday - 9.00am - 5.45pm 

Please arrive by 5:45pm to enable all waste to be offloaded prior to the site closing in line with the site’s licence conditions. The gates will close at 5.45pm precisely.

Recycling Facilities 

Please use the recycling facilities available throughout the County Borough of Torfaen. Remember that recycling bring bank sites fill very quickly. Please stagger your deliveries to the recycling point to save the banks from overflowing.

Libraries 

Cwmbran Library will be closed on Monday 28 August 2017.

Pontypool Library will be closed on Monday 28 August 2017.

Blaenavon World Heritage Centre and Library - The Main Library will close on Saturday 26 August 2017 at 5.00pm and will reopen on Tuesday 29 August at 10.00am. The World Heritage Centre will be open throughout the weekend. A limited library service will be available on the ground floor.

Pontypool Indoor Market

Pontypool Indoor Market will be closed on Monday 28 August 2017.

Registration Service

Torfaen Registry Office will be closed on Monday 28 August 2017.

Registration Service out of office hours / help in an emergency

If you need to contact us urgently, outside office opening hours, for any of the following:·

  • an urgent issue with a ceremony due to take place imminently
  • a burial required within 24 hours
  • an urgent marriage or civil partnership (where one party is seriously ill and not expected to recover)

Then please call our emergency out of hours service on 01495 762200 who will arrange for a member of the Registration Team to contact you directly.

Last Modified: 16/10/2017
For more information contact:

Call Torfaen

Tel: 01495 762200

Email: your.call@torfaen.gov.uk

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