Customer Centres & Telephone Contact Centre
The Council's headquarters is the Civic Centre, Pontypool, Torfaen, NP4 6YB
The Civic Centre is open:
8.30am - 5.00pm Monday to Thursday
8.30am - 4.30pm Friday
Customer Centres
Cwmbran Customer Centre
Cwmbran Library, Gwent House, Gwent Square, Cwmbran, NP44 1XQ
9.00am to 4.30pm Monday, Tuesday, Thursday and Friday
(Cash desks open 9.00am to 1.00pm and 2.00pm to 4.30pm)
Pontypool Customer Centre
Civic Centre, Pontypool, Torfaen, NP4 6YB
9.00am to 4.30pm Monday to Friday
(Cash desks open 9.00am to 1.00pm and 1.30pm to 4.30pm)
Blaenavon Customer Centre
Blaenavon Resource Centre, Middle Coed Cae Road, Blaenavon, NP4 9AW
9.30am to 4.00pm Monday to Friday
Call Torfaen
Torfaen’s telephone contact centre “Call Torfaen” is available from 8.30am to 5.00pm Monday to Friday by calling 01495 762200.
Out of hours emergencies
The Council operates an emergency call-out for services which are required outside normal working hours. To obtain the call-out service ring 01495 762200.
Last Modified: 08/05/2019
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