About the Council

Armed Forces Community Covenant

If you are a member of the armed forces, a veteran, family member or widow(er), we are committed to providing easy access to the support you are entitled to

Budgets and Spending

View the annual statement of accounts and estimated cost of council spending for Torfaen

Complaints

We aim to provide a first-class service to you, but sometimes we may not get it right. It is important that you complain to us if you feel we have let you down in any way

Councillors and Democracy

Find out about your local councillor and details of forthcoming meetings and decisions

Data Protection and Freedom of Information

How to access the personal data we hold about you and how you can apply to access non-confidential information we hold

Elections and Voting

Make sure you have the right to vote by joining the register. You can also view details of forthcoming elections and past results

Equality & Diversity

We are committed to promoting equal opportunities and providing equal access to all of our services

Council Governance

Good governance leads to good management, good performance, good stewardship of public money, good public engagement and, ultimately, good outcomes for citizens and service users

Well Being of Future Generations Act

The Council must demonstrate it is complying with the duty placed on all public bodies to carry out sustainable development - the process of improving the economic, social, environmental and cultural well-being of Wales.

Improving Torfaen

View the Corporate Plan, Forward Facing Plan and Annual Performance Report

Involvement

When making important decisions about local services, we are committed to involving as many members of the public as possible. Have your say

News Archive

Press releases, statements and latest news from the council

Offices and Departments

You can contact us by phone or visit us in person at one of our customer centres

Make a Payment

Pay bills directly and securely for Council Tax, Business Rates, Council Invoices, Housing Benefit Overpayment and Parking Fines

Statistics and Census Information

Torfaen has an area of 126km² and a population of around 91,400. Find out more statistics collected during the 2011 Census

Public Services Board

Torfaen Public Services Board brings together a number of organisations to improve the well-being of Torfaen

Torfaen Talks

Torfaen Talks is the council's community newsletter, packed with news, service information and policy decisions from Torfaen council and local public services

Popular Tasks

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Forward Facing Improvement Plan
Armed Forces Community Covenant
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How to find us

Torfaen County Borough Council
Civic Centre
Pontypool
NP4 6YB

CONTACT US

  • Telephone: (01495) 762200
  • Email: calltorfaen@torfaen.gov.uk

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