What is council tax

Council tax is a tax set by local authorities to meet their budget requirement.

It is a legal process. If you need to pay council tax but don’t you could face legal action. Find out what to do if you are in council tax arrears.

The amount you need to pay is based on your home’s valuation band and assumes two adults live at the property.

If this is not the case, or you or someone you live with is disabled, you might be eligible for a council tax discount or reduction.

You will be sent an annual council tax bill every March.

You can also see your bill online, as well as make payments, apply for discounts or reductions, and go paperless.

To set up your online account, please have the account reference number and online key from a recent bill or notice.

If you don’t have a recent bill, please request a copy bill.

Need help paying your council tax? Contact revenues@torfaen.gov.uk or call 01495 762200.

How to pay

You can pay in full or instalments.

Direct debit: You can register to pay by Direct Debit

Online: Use our secure payment link

Telephone: Call our customer contact centre on 01495 762200 or our automated payments line: 0300 4560516 (calls are charged at local rate).

In person: You can pay by cash, cheque, debit or credit card at any of our customer contact centres