Have you received a good service from the Council? Has a member of staff or Team been particularly helpful to you?

If so, perhaps you would like to tell us about your experience.

Feedback from residents is important and we would like to know that the services we provide are working well. 

You can log a compliment by:


Telephone: 01495 742164

Alternatively, you can write to the Complaints & FOI Manager, Torfaen County Borough Council, Civic Centre, Pontypool, Torfaen, NP4 6YB.

Last Modified: 13/11/2020
For more information contact:

Corporate Complaints

Tel: 01495 742164


Back to top