Flood response

What we do 

When a yellow weather warning is issued, crews inspect all high priority culverts and have staff on standby to response to any emergencies.  

When an amber weather warning is issued, crews inspect high and medium priority culverts. Crews and emergency response teams are put on standby. If the weather warning is for strong winds, teams able to deal with fallen trees and branches are put on standby. 

In the event of a red weather warning, all culverts and road gullies are inspected, and a range of teams including highways and Streetscene are put on standby.  

We have a limited supply of sandbags for the protection of major roads only. 

We work with social services to identify vulnerable residents, such as those who use dialysis machines. 

If you need to be evacuated, you will be notified by the emergency services and moved to a place of safety.  

What we can’t do 

Provide property level flood protection, such as flood gates or sandbags. 

Deal with sewerage flooding – please contact Dwr Cymru Welsh Water. 

We cannot work on private land without the permission of the landowner.   

What householders can do  

If you are in immediate danger, call 999. 

Respond to Met Office weather warnings and Natural Resources Wales flood alerts. 

Deploy flood prevention, including sandbags and flood gates if installed. 

Visit the council’s website or follow Torfaen Council on Facebook, Instagram, X or Whatsapp for live updates in the event of a flood. 

Move valuables upstairs if possible. 

Do not attempt to walk, drive or swim through floodwater.   

For more advice, visit the Natural Resources Wales website.