Snow Updates

Stay updated on changes to services during the adverse weather

Last updated Friday 5 April 2019 at 08:40

We will post regular information, advice and updates on any disruption to council services and information from our local partners on this page and on the Torfaen Facebook page. Information on school closures will also appear here and on Facebook.

Gritting Routes

Use our mapping system to find the gritting routes and grit bins in your area.

As always please take extra care while driving and walking in these conditions.

What to do if you see someone sleeping rough

There are a number of ways in which you can help people who are rough sleeping, particularly during times of severe winter weather and cold temperatures.

During this cold snap, council officers are out with partners trying to locate any rough sleepers in the borough to offer our advice and support. Once the circumstances of the person has been confirmed we may offer an emergency placement during spells of adverse weather.

If you’re aware of someone who may be sleeping rough, please contact the council to let us know where they are so we are able to co-ordinate a response.

You can inform us in the following ways:

  1. call the council’s customer care team or 24/7 out of hours control room on 01495 762200
  2. report the information via the Street Link website 
  3. complete the concern for a homeless person form

We will then work with Cornerstone, our local support partners, to help people who are homeless and sleeping rough in Torfaen.

From our experience we know there are a variety of complex reasons why people find themselves homeless or sleeping rough, so we ask residents to let us know their whereabouts but also respect their space and privacy.

Care and compassion is always welcome, but please consider your own safety and the safety of the person who is sleeping rough.

It is always advisable to avoid posting information about the location and circumstances of individuals on social media, because this may unintentionally expose them to greater risk and make them more vulnerable.

Public Transport

For public transport information, contact Traveline Cymru on 0300 200 2233.

Clearing snow and ice from pavements

There's no law stopping you from clearing snow and ice on the pavement outside your home or from public spaces. The yellow grit bins are there for residents to use on local trouble spots – please use the salt sensibly, as a thin layer is usually all that is needed to be effective. Advice and information is available on www.gov.uk.

Frozen Pipes - Top Tips from Dŵr Cymru Welsh Water

During the cold weather, residents often have trouble with frozen pipes. A drop in temperature can cause water in pipes to freeze, triggering a burst when it thaws. A repair is then urgently needed, bringing you expense and inconvenience at a time of year when you’d least want to face it. To help you to have a stress-free winter, Dŵr Cymru Welsh Water have some top tips on protecting your home over the colder months.

Last Modified: 05/04/2019
For more information contact:

Call Torfaen

Tel: 01495 762200

Email: your.call@torfaen.gov.uk

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