Learner Information - Torfaen Adult Community Learning

How to enrol

You can enrol on a course by telephoning one of our centres where our team will be happy to provide you with further information and assist you to enrol.

During term time, our opening hours are:

• Monday to Thursday - 8.30am to 9.15pm
• Friday - 8.30am to 4.00pm

During school holidays, our opening times are:

• Monday to Thursday - 8.30am to 4.30pm
• Friday - 8.30am to 4.00pm

Payment explained

Where there is a fee and to guarantee a place on your chosen course, you will need to pay a minimum of 50% of the tuition fee. The remaining balance can be paid at any time before the commencement of the course, but no later than 4 weeks after the start date. All course places will be allocated on a first come, first served basis.

NOTE: Courses that are 8 weeks or less must be paid in full to secure a place.

How to pay

You can pay with a credit or debit card over the phone.

Our European funded projects may be able to support your learning costs and help with fees and charges. Please call 01633 647743 for more information.

Accessibility

Our centres are fully accessible.

To ensure that your visit goes well, please contact us in advance of your visit and we will make every effort to support you with your learning.

Welsh language delivery

Courses are available in Welsh and English. Please indicate your preference when you enrol.

Cancellations and refunds

Torfaen Adult Community Learning reserves the right to cancel and change courses.

In such cases, a full or proportionate refund may be given. Classes that do not reach the required number of learners will not start.

Once enrolled on a course, learners are liable for all costs.

No refunds are given unless the course is cancelled.

Additional fees

Centre user membership fees apply to all courses of two sessions or more.

Disclaimer

Torfaen Adult Community Learning takes all reasonable steps to provide the services and courses described in our guide. However, it does not guarantee the provision of such services.

The provision of courses is dependent on there being sufficient demand.

The information provided in this brochure and on our website is, to the best of our knowledge, accurate at the time of publication.

We accept no liability for any errors or omissions and we reserve the right to alter, amend or remove courses listed without notice.

If centres are required to close in the future we will continue, where possible, to deliver courses through our online platform.

To participate in online classes you will need a reliable internet connection, computer/laptop/tablet/mobile phone with fully updated browser. Your device will need a microphone and preferably a camera. Talk to us if you need help and support to get online, 01633 647647.

Last Modified: 09/06/2023 Back to top