Gambling Act 2005

Coronavirus (COVID-19) Service Information

On 26 March 2020 The Health Protection (Coronavirus Restrictions) (Wales) Regulations 2020 came into force, replacing previous regulations relating to restrictions in Wales.  Please ensure that you are aware of your responsibilities at this time.  Relevant legislation can be found on the Welsh Government Coronavirus Legislation page.  Information on Alert Levels currently in place  is also available.

Guidance has been produced by Welsh Government for the safe management of toilets used by the public during the Coronavirus pandemic.  Read the guidance on the Welsh Government website.

Wales enters Alert Level 0 from 7 August 2021, specific information relating to Level 0 restrictions is now also available, please see the links below:

The Licensing team ask that until further notice all applications and required documents are submitted via email to All applications must be fully completed and include a telephone number so that we may contact the applicant to take payment of the relevant application fee. 

We will confirm receipt of each application by e-mail and will provide a unique reference number for the application. The Council’s telephone contact centre, Call Torfaen, will then call the applicant to take the necessary payment, quoting the unique reference number for the application.

Please note that an application will not be deemed valid and properly made until payment is received. Renewal applications and payment must be received before the licence expires.

The team are currently working on a day by day basis following guidance as it is provided and all of the above is subject to change at any given time.  We will advise you of any changes as and when we know and we thank you for your co-operation and patience.

Our preferred means of contact during this time is via email to 

Gambling Legislation

The Gambling Act was passed by Parliament in April 2005 and introduced wholesale changes in how gambling is licensed in Great Britain. It established a new Gambling Commission to regulate the types of gambling facilities that are offered and the people and organisations who offer them. 

It also bought new powers to licensing authorities who are already responsible for implementing the Licensing Act 2003. 

Torfaen is responsible for monitoring and enforcing the Licences and Permits it issues – all under the following three Licensing Objectives:-

  • Preventing gambling from being a source of crime or disorder, being associated with crime or disorder or being used to support crime;
  • Ensuring that gambling is conducted in a fair and open way; and 
  • Protecting children and other vulnerable persons from being harmed or exploited by gambling.

Notice of Approval of the Statement of Licensing Policy - Gambling Act 2005

Notice is hereby given that on 19th October 2021, Torfaen County Borough Council, in exercise of its powers under the Gambling Act 2005, approved the Statement of Licensing Policy.  The Statement of Licensing Policy will be published on 22nd December 2021 and will come into force on 31st January 2022.

The Statement of Licensing Policy will be available for inspection at Ty Blaen Torfaen, Panteg Way, New Inn NP4 0LS from the date of publication between the hours of 9am and 1pm Monday to Friday. The Statement of Licensing Policy may also be inspected on the Council's website.

Dated : 15 December 2021
Rachel Jowitt - Chief Officer - Neighbourhoods, Planning and Public Protection

Statement of Licensing Policy

Torfaen County Borough Council, in its role as the Licensing Authority under the Gambling Act 2005, is required before each successive period of three years, to prepare and publish a statement of the principles that it proposes to apply when exercising its functions under the Act during that period. In December 2021, the Council published a Statement of Licensing Policy - Gambling Act 2005 that is being applied during the period that began on 31 January 2022 and will end on 30 January 2025.

Child Sexual Exploitation - Know the signs

To help keep children safe Heddlu Gwent Police are again urging members of the public to be vigilant about this kind of criminality, and to contact them by dialling 101 or 999 in an emergency with any information they may have. To help members of the public recognise the signs of exploitation and abuse Gwent Police have published a web page.

The Police would rather hear from concerned members of the public who report issues which turn out not to be Child sexual exploitation (CSE), than not be called at all.

Fee Information

A list of Licence Fees for licences in Torfaen is available here. 

Information for public and business 

The Gambling Commission have published the following guidance: 

Sector Specific Guidance

Pubs, Clubs and Unlicensed premises

Conditions and Codes of Practice

Office Opening Hours

The opening hours for personal callers to the office at New Inn for the licensing team are Monday to Friday between 9:00 am and 12:00 midday. Where this causes difficulties, in exceptional circumstances, an appointment can be made to visit outside of these hours. Please contact the office to arrange this. We are available on the telephone (01633 647286) between 9:00 am and 4:30 pm.


Please Note - Torfaen County Borough Council (The Council) is under a duty to protect the public funds which it administers and to this end may use the information you provide within Torfaen County Borough Council for the prevention and detection of fraud. The Council may also share this information with other bodies administering or in receipt of public funds solely for these purposes. For further information, visit the National Fraud Initiative area of the website. 

Last Modified: 12/05/2022
For more information contact:

Licensing Team

Tel: 01633 647286


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