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    HomeBusiness and EconomyBusiness Rates
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    Business Rates

    How are my business rates calculated?

    Business rates are payable on all business properties. Find out how your rates are calculated

    Business Rates Explanatory Notes

    The Business Rates Explanatory Notes explain some of the terms which may be used on a non-domestic rate demand

    What is the rateable value of my property?

    The rateable value of non-domestic property is fixed in most cases by the Valuation Office Agency

    What is a revaluation?

    The Valuation Office Agency reassess and updates the rateable values of all business properties usually every five years

    Are there any reliefs available?

    There are various ways in which you can reduce your business rate bill

    How and where can I pay?

    There are several ways you can pay including by direct debit, by telephone, in person or by paying online

    What if I don't pay on time?

    If you have difficulty in paying your Business Rates, please get in touch with us immediately, don't wait for us to send you a reminder

    Moving, Expanding or Closing Down

    You must let us know if you move business premises, cease trading or take over additional premises

    Online Benefits, Council Tax and Business Rates Service

    Register with us to obtain access to your Business Rates or Council Tax account and Housing and/or Council Tax Benefit claim

    Business Property Data Set

    Visit the Open Data section of the website to view the Business Property Data Set

    Popular Tasks

    • Make a payment
    • Register to pay by Direct Debit
    • Register to use the online Benefits, Council Tax and Business Rates Service

    How to find us

    Torfaen County Borough Council
    Civic Centre
    Pontypool
    NP4 6YB

    CONTACT US

    • Telephone: 01495 762200
    • (08:30 to 17:00 - Monday to Friday)
    • Email: calltorfaen@torfaen.gov.uk

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