Assisted refuse collection service

Bins must be at the collection point by 7:00am on your day of collection unless exceptional arrangements are made.

I am unable to move my wheelie bin to the kerb, can you help?

An assisted refuse collection service is available free, providing certain criteria are met. Residents who are unable to put out their refuse and do not have anyone else available to assist them may qualify for this service.

Do I qualify?

The service is only available to people who:

  • are registered disabled, or;
  • have a physical medical condition that means they are unable to move their waste, and;
  • do not have any able bodied persons living in the property.

Requesting the assisted refuse collection service

You can request an assisted refuse collection or contact Call Torfaen on 01495 762200.

To be considered for this service, we will need to arrange a visit to your home to confirm that you qualify.

Last Modified: 05/12/2018
For more information contact:

Call Torfaen

Tel: 01495 762200


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