Terms of Use

Torfaen County Borough Council recognises that when you choose to provide us with information about yourself, you trust us to act in a responsible manner.

Torfaen County Borough Council does not store any personal information about individuals who access this website, except where you voluntarily choose to give us your personal details via email, using an electronic form or enquiring about any of our services.

We will not provide any of your personal information obtained via the web to any other outside companies or individuals unless required to by law or with your express consent.

If you have provided sensitive information such as a credit card number for payment, we will ensure that encrypting the number protects this. Credit card numbers are only used for payment processing and are not retained for any other purpose.

Our website may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites.

Information collected by Torfaen County Borough Council will be stored and processed in databases owned solely by Torfaen County Borough Council.

Use of cookies

A cookie is a small message given to your web browser by our web server. The browser stores the message in a text file, and the message is then sent back to the server each time the browser requests a page from the server.

We use cookies to provide us with anonymous aggregate information on how people use our web site and to help us to know what they find interesting and useful on our web site. We do not store personal information such as email addresses or other details in a cookie.

Most web browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your web browser to refuse all cookies or to notify you each time a cookie is sent to your computer, giving you the choice whether to accept it or not.

If you would like further information on Cookies please visit the BBC Webwise reference.

Surveys

On occasion we may conduct online surveys. This is used to gauge our service, collect demographic information and other information that we may find useful. These surveys are optional. We may share non-personal, aggregated information with third parties.

Users under 18

If you are under 18, please get your parent/guardian's permission beforehand whenever you provide personal information to the Council's website.

Revisions

Torfaen County Borough Council may revise these Terms at any time by updating this posting. You are advised to visit this page from time to time to review the then-current Terms because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages on the Torfaen County Borough Council website.

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