Services for Carers

Torfaen Social Care and Housing services does not charge for any services for carers. To find out more about any of the services below, contact your social worker/support worker or telephone 01495 762200.

Carers’ Emergency Card Scheme

If you are a carer in Torfaen then you are eligible to use the carers' emergency card. The card works by allowing people to identify you as a carer in an emergency, similar to the way a donor card works.

Carers’ Library Card

With a Carers' Card you can borrow a total of 50 items (including 5 DVDs and 5 music CDs) for yourself and the person you care for. Advantages include extended loan periods on books and no overdue charges should you keep them late; first 3 week loan period free for talking books; first week free for music CDs and DVDs (excluding premier DVDs). Subsequent weeks for talking books, music CDs and DVDs are charged at the usual rate.

For further information please contact:

Cwmbran Library on 01633 647676 or email
Pontypool Library on 01495 766160 or email
Blaenavon Library on 01495 742802 or email

Support programme for new carers

This six-week rolling programme acts as a one stop shop where you will receive information and advice to support you in your caring role. The course is flexible and responsive to your needs.

The course covers practical support, carers’ rights, finances, work, rest and play, recognising emotions, and ongoing support.

The course runs four times a year and run from 10.30am to 12.30pm.

It takes place at Canalside Joint Assessment and Resource Centre, Five Locks Road, Pontnewydd, Cwmbran, NP44 1AP.

For more information, please contact Zoe Williams on 01633 648781 or Kerry Siviter on 01633 648532.

Torfaen Carers’ Handbook

This is a valuable resource for carers. It contains information on a wide range of issues affecting carers, contact information for support agencies and carers’ rights and entitlements. Download a copy of the Torfaen Carers Handbook here.

Last Modified: 12/03/2018
For more information contact:

Call Torfaen

Tel: 01495 762200


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