Private Hire Operators

A private hire operator is responsible for taking the booking for a private hire vehicle and dispatching the vehicle and driver to fulfil that booking.

Legislation and licence conditions place duties on private hire operators to ensure that the vehicles and drivers they operate are properly licensed. Before being licensed as a private hire operator, applicants are required to undergo certain checks and they must have obtained the relevant planning permission for the premises where the bookings will be taken. For an application form or further advice please contact the Licensing Office.


A Private Hire Operators Licence is renewable every five years. View the current  Licence Fees for Private Hire & Hackney Carriage Licences here.

List of Licensed Private Hire Operators

A list is not currently published, but is available upon request in order to assist members of the general public to check whether a private hire operator is correctly licensed.

Further information

For more information about private hire and hackney carriage licensing, please contact the Licensing Section, Ty Blaen Torfaen, Panteg Way, New Inn, Pontypool NP4 0LS.


Please Note - Torfaen County Borough Council (The Council) is under a duty to protect the public funds which it administers and to this end may use the information you provide within Torfaen County Borough Council for the prevention and detection of fraud. The Council may also share this information with other bodies administering or in receipt of public funds solely for these purposes. For further information, visit the National Fraud Initiative area of the website. 

Last Modified: 12/05/2022
For more information contact:

Licensing Team

Tel: 01633 647286


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