Torfaen Residents' Survey 2026

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Education Payment Portal (for School Meals and Trips)

Payments for school meals and activities must be made online using Civica Pay Education.

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Important changes

From November 2026 we will be moving to ParentPay for online payments.

To help make the change as smooth as possible, please note the following important dates and information.

What you need to know

  • From the afternoon of 22 October, you will no longer be able to add money to your Civica Education Payments account.
  • Please ensure there are sufficient funds available for meal purchases on Friday 23 October.
  • You will receive an email containing instructions on how to register for ParentPay.
  • We encourage you to complete your ParentPay registration as soon as possible.

Catering balances

Any existing meal balances will be transferred to ParentPay. We expect this transfer to be completed by 2 November.

If you register before this date, please do not be concerned if your previous balance is not immediately visible in ParentPay.

Any new payments made into ParentPay before 2 November will show on your account but may not be available to spend until the balance transfer process has been completed.

Trips and events

From 22 October, you will no longer be able to make payments for trips or events through Civica Education Payments.

Any outstanding trip or event balances will be transferred to ParentPay by the school. Once these appear in your ParentPay account, you will be able to continue making payments as normal.

Thank you for your patience and support whilst we make this transition.

If you have any questions, please contact your school office.