Housing Advice

Our housing-related support services can help you find and maintain suitable housing accommodation.

If you need urgent help, you can visit one of our drop-in provisions without an appointment.

The Wallich Housing Support and Advice

  • Pearl House, Pontypool - Monday to Friday - 9am – 5pm
  • Cwmbran Job Centre - Thursday - 1pm – 4pm
  • Garnsychan Partnership - Third Tuesday of every month - 10:30 – 13:30
  • Tel: 01495 366895

Pobl

  • Garnsychan partnership - First Tuesday of every month - 10:30 – 13:30
  • Sharon Church, Pontypool - Wednesday - 10am – 12pm
  • Two Locks Church, Cwmbran - Wednesday - 10am – 12pm

Platform Housing Support and Advice

  • Cwmbran Library - Monday - 10am – 2pm
  • Cwmbran Job Centre - Thursday -9:30 – 12pm
  • Bethlehem Chapel, Blaenavon - Thursday -9.30am – 11.30am
  • Tel: 01495 760390

Stori

  • Hill City Church, Emmaus Chapel, Pontypool - Wednesday -1pm - 3pm
  • Two Locks Church, Cwmbran - Thursday -10am – 12pm
  • Tel: 01495 533522

The services can help with: 

  • Setting up/maintaining a tenancy 
  • Advice on housing issues 
  • Manage rent/bill payments 
  • Financial support and claiming benefits 
  • Access to education, training, or work opportunities 

Housing-related support does not include counselling, personal or care services, and shopping or gardening services. 

The service can help if you are experiencing housing issues due to: 

  • Domestic abuse 
  • Mental health 
  • Drug & alcohol dependency 
  • Learning disabilities 
  • Physical disabilities 

We can also help young people aged 16-24 and Gypsies Travellers struggling to find or maintain a home.  

To be referred to a service: 

  • Call 01495 762200

A person can complete a referral on your behalf.  

An advisor will contact you within 2 to 4 weeks to assess your suitability for the service and commence support. 

Last Modified: 28/08/2025
For more information contact:

Call Torfaen

Tel: 01495 762200

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