Adult Services

A range of public information leaflets are available to download here. Simply click on the relevant link below:

Please note: The address on most of our leaflets is no longer valid.  The new address is, Torfaen Social Care and Housing Services, Civic Centre, Pontypool, Torfaen, NP4 6YB.

Community Care Services

• A guide to receiving Direct Payments (115kb)

• How to get the services you receive reviewed (160kb)

• How to appeal decisions for Services (140kb)

• Eligibility Criteria – Getting the Services you Need (155kb)

• Choosing a Care Home (195kb)

• Housing Adaptations (250kb)

• Your Personal Information: Your Rights (141kb)

• Hearing Impairment (140kb)

• Adult Services Assessments (164kb)

• Services for People with a Vision Impairment (115kb)

• CC36 - Transition into Adulthood - A Guide for Parents and Carers

• CC37 - Transition into Adulthood - A Young Persons Guide

• CC38 - Transition into Adulthood - My Transition Plan 

• CC52 - Deprivation of Liberty Safeguards (350kb)

• The Mental Capacity Act 2005 and How it Could Affect You (75kb)

• Making Decisions about your Health, Welfare and Finances - Who can make those decisions if you cannot? - The Mental Capacity Act 2005 (50kb)

• Independent living through telecare services (800kb)

• South East Wales - Adult Placement Scheme - Shared Lives  (400kb)

• Protection of Vulnerable Adults - General Information

• Protection of Vulnerable Adults - Keeping yourself safe from abuse

• Protection of Vulnerable Adults - When you’ve been abused - how the process protects you

• Protection of Vulnerable Adults - When an allegation has been made against you

• Protection of Vulnerable Adults - When an allegation has been made against you - For staff and care workers

Complaints

• Complaints - How to be heard (240kb)

Last Modified: 05/12/2018 Back to top