Money and debt
Benefits checker
Find out what benefits you might be entitled to with the UK Government tool: www.gov.uk/check-benefits-financial-support
Universal Credit
To apply for Universal Credit support, visit www.gov.uk/universal-credit/how-to-claim
Torfaen Council Benefits team
For information about council tax reduction, discretionary housing payment, free school meals, pupil development grant and any winter fuel grant, pension credits. Email benefits@torfaen.gov.uk or call Customer Care Team on 01495 766430. For opening times, visit the Customer Centres & Telephone Contact Centre page.
Carers Allowance
Carers Allowance is paid to people caring for at least 35 hours a week, who care for someone receiving certain benefits and who earn no more than £128 a week. For more information, visit the financial support for carers area of our website.
Cost of living support
For details of local organisations providing immediate support and advice, visit the Connect Torfaen website and search for “cost of living”
If you need emergency help with food costs, visit Food Costs
For help and advice about utility bills, visit Gas and electricity bills and Water bills
If you are concerned about mortgage or rent payments, or at risk of homelessness, visit Housing and Homelessness
For help with school or childcare costs, visit School and Childcare Costs
Debt advice
Advicelink Cymru
Welsh Government funded Citizens Advice service designed to help people who are most in need of advice services, particularly those who would not usually seek advice.
Tel: 0800 702 2020 - Monday to Friday from 9am to 5pm
Citizen Advice
Online advice around benefits, cost of living, debt and managing money.
Website: www.citizensadvice.org.uk/wales/
National DebtLine
Free debt advice and support for people with money worries and debt problems
Website: www.nationaldebtline.org
Tel: 0808 808 4000
Step Change
Online services 24/7 www.stepchange.org or 0800 1381111 Monday to Friday 8am to 8pm and Saturday 8am to 4pm
Last Modified: 13/12/2022
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