Energy costs

Financial support

Discretionary Assistance Fund

Welsh Government grants for essential costs such as gas and electricity, as well as food, clothing or emergency travel. For more information visit

Energy Bill Loan

A £200 UK Government discount on energy bills in October 2022.

Warm Home Discount

Worth up to £140. Contact your energy supplier for more information or visit the UK Government website at

Cold weather payment

£25 a week for each 7-day period of cold weather. For more information visit

Eco-flex grant

Grant scheme allowing energy efficiency improvements for residents in fuel poverty or who are vulnerable. For more information visit


Nest Wales

Nest Wales provides free home energy efficiency improvements such as a new boiler, central heating or insulation to eligible residents. Visit the Nest Wales website or telephone 0808 808 2244. 

Warmer Wales

A free comprehensive and impartial service that helps people to reduce their energy bills through supplier switching, insulation grants and more informed use.  Call Citizens Advice Torfaen on 01633 876121 to speak to an Energy Adviser.

Energy Saving Trust

A non-profit organisation that provides free impartial advice to help you save money and fight climate change by reducing carbon dioxide emissions from your home. For more information visit the Energy Saving Trust website or telephone 0800 512 012.

Smart Meters

Can help to monitor your energy use and identify potential savings in your home. Contact your supplier for more information. 

Pre-payment Meters

If you are struggling to top up meters, you are advised to contact your energy supplier. For more advice, visit the Citizens Advice website.

Help for Households (

If you are struggling with the rising cost of living, the UK Government have created the Help for Households website which puts available financial support and advice all in one place.

See what cost of living support you could be eligible for at

Last Modified: 01/09/2022
For more information contact:

Call Torfaen

Tel: 01495 762200


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