Household waste - rubbish collections

Bin Collection Days

In the last 12 months, Torfaen council has carried out more than 5,000,000 bin collections. It has collected more than 31,000 tonnes of waste – more than half of the weight of the Millennium Stadium. This is made up of general waste, green waste, food waste, recyclables and cardboard.

On this section of the website you can find out what goes in which bin, what day each bin gets collected and what happens to your waste once we collect it.

For areas not yet receiving these services (mainly high rise flats and OAP complexes), we provide a weekly refuse collection for household waste placed in the wheelie bin.

Please ensure that your refuse is placed at the collection point by 7:00am on your day of collection unless exceptional arrangements are made.

You can find out what colour bin is due for collection this week by viewing the Calendar of Collections for your round.

What day will my bins be collected?

Enter your post code into the search facility below to find out what day your bins will be emptied and which collection round you are:

 

If you are not able to find your address, please contact Call Torfaen on 01495 762200.

Reporting missed collections

If your black wheelie bin was not collected we will no longer return to collect it unless there was

  • Access issues due to roadworks, major incidents or adverse weather such as snow
  • A record that a bin was damaged and couldn’t be collected
  • A missed assisted collection

The council will not return until your next scheduled collection for any other reason. If you cannot wait until your next black bin collection please take your refuse to the Household Waste Recycling Centre | in New Inn.

This means bins need to be out in the right time and right place. Please ensure your black bin is presented before 7:00am on your collection day and placed where your property meets the pavement (or in designated collection areas).

Further information is available on the Missed Black Bin Collections - Frequently Asked Questions | page.

If any of your recycling collections were missed please let us know immediately by completing the report a report a Missed Bin / Box Collection| online form and we will make arrangements to collect is as soon as possible.

Bank holiday arrangements

During holidays, changes to the scheduled refuse collection will be notified through this website and by notices in the local press.

Adverse weather

During times of adverse weather there may be some disruption to service due to access problems for our vehicles. If the service is disrupted, please be patient as we will normally catch up by the end of the week. Where adverse weather conditions persist for more than a week, and/or we are unable to collect that week, we will advise residents of alternative arrangements via this website.

Torfaen council needs your help to recycle 70 per cent of all household waste by 2025. Last year, it recycled 44.3 per cent and its target for this year is 52 per cent. More than 24,000 tonnes of waste was recycled and composted in Torfaen in 2011-12. This saves up to 20,000 tonnes of carbon emissions each year, which is the equivalent to taking about 5,000 cars off the road for a year.

 

For more information contact:

Call Torfaen

Tel: 01495 762200

Email: streetscene@torfaen.gov.uk|

 

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