In order to comply with payment security standards, as from 15/02/2018 some browsers will be prevented from accessing Torfaen’s online payments page. If you are unable to access the page, please report an issue making a payment online here. We will investigate and respond as soon as possible. In the meantime you will be able to make payments using the Automated Payments line on 0300 4560516, in a cash office or over the phone to Call Torfaen.

Privacy Statement

Torfaen County Borough Council recognises that when you choose to provide us with information about yourself, you trust us to act in a responsible manner.

Torfaen County Borough Council does not store any personal information about individuals who access this website, except where you voluntarily choose to give us your personal details via email, using an electronic form or enquiring about any of our services.

We will not provide any of your personal information obtained via the web to any other outside companies or individuals unless required to by law or with your express consent.

If you have provided sensitive information such as a credit card number for payment, we will ensure that encrypting the number protects this. Credit card numbers are only used for payment processing and are not retained for any other purpose.

Our website may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites.

Information collected by Torfaen County Borough Council will be stored and processed in databases owned solely by Torfaen County Borough Council.

Our website advertising partner collects data, find out more at www.counciladvertising.net

Surveys

On occasion we may conduct online surveys. This is used to gauge our service, collect demographic information and other information that we may find useful. These surveys are optional. We may share non-personal, aggregated information with third parties.

Website Advertising

The Council Advertising Network is responsible for delivering advertising on the Torfaen County Borough Council website. Please take a moment to read their privacy policy which includes cookie information and details on how to opt out at www.counciladvertising.net

Users under 18

If you are under 18, please get your parent/guardian's permission beforehand whenever you provide personal information to the Council's website.

Revisions

Torfaen County Borough Council may revise these Terms at any time by updating this posting. You are advised to visit this page from time to time to review the then-current Terms because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages on the Torfaen County Borough Council website.

 

Last Modified: 03/01/2018 Back to top
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