Support for new care service

Posted on: Thursday 16 September 2021

A former care worker has launched her own business offering companionship care to the elderly, thanks to Torfaen Council’s Communities for Work Plus programme.

Careline Services connects clients with experienced carers who can go on days out with them, offer respite care or just have a cup of tea and a chat.    

It’s the brainchild of Sarah Neale, from Cwmbran, who was put in touch with the Communities for Work Plus programme by a work coach at Cwmbran Job Centre.

Sarah said, “I love listening to their stories, the things they have been through and how they made it out the other side, they are so fascinating. 

Unfortunately it can, for some be a time of loneliness, not intentionally forgotten about,  but with their own busy lives to lead families are not always able to commit as much time as they would no doubtedly want to. 

I felt that no one should feel lonely or isolated, spending as little as an hour with someone can drastically improve their health.  I wanted to change that and so the idea of “Careline Services Ltd” was born.”

Communities For Work Plus is a Welsh Government-funded project that supports people who are unemployed.

The team helped Sarah develop her business plan, gave her funding for specialist business support, mentoring and marketing.

Sarah added ““I couldn't have started this business without the support from Lisa and the Communities for work plus project.  

Being a new company, we have competition from the more established businesses, so it will take time and patience to get where we want to be, but if we can even make a slight difference to even a small minority of people then I have achieved my goal.  

It doesn't feel like a job to me, it’s such a pleasure to spend time with them, seeing a smile on their faces is the biggest reward anyone could ask for”.

Torfaen Executive Member for Children, Families and Communities, Councillor Fiona Cross said, “It’s fantastic to hear of the start-up of another business in Torfaen, particularly one of this nature which aims to help combat loneliness and isolation in the older generation. 

Over the last year we have seen an increase in people considering self-employment as a viable option and with the right support and guidance there are many opportunities to develop a business idea and realise your dreams.

I am extremely proud of the effective and ongoing support that the Communities For Work Plus Programme has provided which has been evident in establishing this business.

There is a significant range of support available through the council for all aspects of employment such as mentoring, training and funding. I would urge anyone in Torfaen who is interested in self-employment or securing employment to get in touch with the team.”

If you have a loved one that you feel would benefit from Careline Services, call them on 07548216037, email or visit the website.

Whether it’s a game of chess or a movie companion, respite care or days out, they have the perfect companion for you.

Last Modified: 04/10/2021 Back to top