Housing Support Grant

The Housing Support Grant is a government funded programme which uses methods of early intervention to prevent homelessness, stabilise a person’s housing situation and encourage them to live independently. 

The Housing Support Grant in Torfaen funds, monitors and develops supported housing and housing support services.  The support is available free of charge for residents of Torfaen and can support individuals for up to 2 years.

What is Floating Support?

Floating Support is one-to-one tailored support provided by local support services.  The support addresses people’s housing problems and other support needs that may impact their housing situation. 

Examples of support:

  • setting up/maintaining a tenancy
  • manage rent/bill payments
  • mental health
  • help with money issues and claiming benefits
  • specialist support for young people aged 16-24
  • domestic violence
  • illness/disability
  • drug & alcohol dependency
  • form filling
  • emotional support
  • help to access education, training or work

What is Supported Accommodation?

Supported accommodation is accommodation in which the tenant receives support that is linked to their accommodation. Supporting them to gain the skills to live independently and maintain a tenancy of their own.

How to get support

Gateway

  • If you are looking for support, you can contact the Gateway Team who will help you find the most suitable support for your circumstances by completing a referral form with you.
  • The Gateway Team can be contacted on 01495 766949 or via email gateway@torfaen.gov.uk.

Housing Support Drop-In

If you require immediate support or advice, then the following drop-in surgeries can help. You do not need to make an appointment, you can simply turn up on the day.

ProviderVenueDayTimeContact

Platfform

Housing support/advice

Pontypool Indoor Market

Monday

9:30am-13:00pm

01495 760390

Platfform

Housing support/advice

Pontypool Indoor Market

Tuesday, Wednesday and Thursday

9:30am-16:00pm

01495 760390

Platfform

Housing support/advice

Pontypool Indoor Market

Friday

9:30am-15:30pm

01495 760390

Platfform

Housing support/advice

Pontypool Indoor Market

Saturday

10:00am-14:00pm

01495 760390

Platfform

Housing support/advice

Blaenavon Medical Centre

Friday

9:30am-13:00pm

01495 760390

The Wallich

Housing support/advice

Pearl House, 12 Hanbury Road, Pontypool, NP4 6JL

Monday - Thursday

9:00am-17:00pm

01495 366895

The Wallich

Housing support/advice

Pearl House, 12 Hanbury Road, Pontypool, NP4 6JL

Friday

9:00am-16:30pm

01495 366895

Last Modified: 11/05/2022
For more information contact:

Gateway Team

Tel: 01495 766949

Email: gateway@torfaen.gov.uk

Back to top