ECO-Flex: Grant towards Domestic Energy Efficiency Improvements

The Energy Company Obligation (ECO) is a grant scheme allowing energy efficiency improvements for residents in fuel poverty or who are vulnerable.

The Council has published a ‘Statement of Intent’ allowing delivery of this scheme in Torfaen.

If you home (rented or owner-occupied) is energy inefficient and you either spend more than 10% of your income on fuel or are vulnerable to the cold, you may be entitled to a grant towards home energy efficiency measures involving heating upgrades and insulation.

Grants are administered by agents working on behalf of energy companies. Agents collect client details, perform home energy surveys and arrange works for successful applicants.

The Council’s involvement is to simply vet applications, ensuring qualifying conditions are met. The final decision on whether a household receives a measure and the level of grant available under flexible eligibility or other ECO funding streams will be made by the energy company or their agent.

For more information, please email

Unfortunately, the scheme does not apply to Social Housing tenants.

Landlords and members of the public – please do not submit an application form to us yourself, it requires the partnership of an energy company or their agent before you do this, please email us for further details.

Worried about cold callers? Below are the only companies that can offer LA ECO FLEX within Torfaen.

City Energy
Captic House, Mount Stuart Square Cardiff CF10 5EE
Tel: 02920 499183

Q-Bot Limited
Block G, Riverside Business Centre, Bendon Valley, Wandsworth, London SW18 4UQ
Tel: 020 8877 2709

C & T Consultants
1 High Street, Pontardawe, Swansea, SA8 4HU
Tel: 01792 446 646

Warm Front Ltd
Unit 97a Bowen Court, St Asaph Business Park, St Asaph, Denbighshire, LL17 0JE
Tel: 0800 083 4333

The Council do not endorse any specific energy supplier, grant agent, installer or company connected to the application or installation of ECO flex grants or products. The Council accepts no responsibility or liability resulting from any negative consequence, damage or loss arising from an ECO FLEX grant being accepted or arising from works or efforts connected to the preparation, application or survey prior to a grant.

Last Modified: 06/09/2019
For more information contact:

Public Health

Tel: 01633 647622

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