Ways to Pay Torfaen
You can pay your council tax, business rates, housing benefit overpayments and Council invoices online via the Internet using your debit or credit card. This is a totally secure method of payment, which is quick and easy to use. If you wish to find out more visit the paying online page or alternatively you can make a payment here.
By cash, cheque or Debit or Credit Card at any of the following offices:
Cwmbran Customer Centre
Pontypool Customer Centre
Blaenavon Customer Centre
Blaenavon World Heritage Centre
Opening times are available in the Customer Care Centres area of the website.
Please make Cheques or Postal Orders payable to Torfaen County Borough Council.
Please write your reference number on the back of the cheque and send to:
Chief Financial Officer
Please do not send cash through the post.
Automated Telephone Payments Service
You can pay your Council Tax, Business Rates, Housing Benefit Overpayments and Council invoices via Torfaen's Automated Telephone Payments Service using your debit card. You will hear recorded information and be prompted to enter your transaction details via the handset keys on your telephone.
The Telephone number is 0300 4560516 (calls are charged at local rate).
This service is available at all times.
By Telephone to Call Torfaen
If you prefer to speak to a Customer Services Officer, you can telephone during the hours 8:30am - 5pm on 01495 762200. This facility is available to pay any monies due to the Authority by debit or credit card.
By Direct Debit
You can pay your Council Tax account, Business Rates account or Sundry Debtor invoice by Direct Debit. You can register to pay by Direct Debit or speak to the Torfaen Customer Care Team on 01495 762200.
A copy of the Council Tax Direct Debit Form or Business Rates Direct Debit Form are also available to print off.
Last Modified: 21/03/2019
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