Support available for vulnerable residents in Torfaen

If you, or someone you know, is a vulnerable adult who requires support, whether that support requires someone to carry out your essential shopping, pick up medication or just someone to speak with to combat loneliness, please complete our Vulnerable Adult Referral form.

Ty Nant Ddu Resource Centre

Ty Nant Ddu Resource Centre (NP4 8LE) is closed to the public until further notice.

Day Opportunities

Day Opportunities are currently operating limited services. This includes both internal and external services.

Day opportunities staff have contacted everyone who is currently accessing service to discuss alternative forms of support. This could include regular home visits, meals, respite, telephone calls or other contact such as Skype, text, messenger etc. Any requests for support will be discussed and agreed with the relevant care manager/team.

We have advised all users and families that require urgent help or support to contact customer care on 01495 762260 as required.

There are currently no presumptive or confirmed cases of COVID-19 within the service.

Thank you in advance for your support, cooperation and patience.

COVID 19 easy read information about day opportunities

During this pandemic, advice and guidance from the government is ever changing. From speaking to people who access services, we have found that people find the information given confusing, and often are left unsure as to what is and what isn’t available to them.

Barod Community Interest group and Torfaen County Borough Council have worked together to create a number of easy read documents to further explain the restrictions put in place at the different stages of lockdown within Wales.

These documents explain what happens at different stages of lockdown (Red, amber and green), who are those classed as vulnerable or very high risk groups, and what happens / what impacts are there if we go in to a lockdown.

There is also a Government document that we have put into easy read describing how the Council or other service providers are told to decide if activities can continue, or if they have to close. We hope that this will help people to understand why they may not be able to access certain services during lockdown.

Community Meals

Business as usual