Waste and Recycling Collections
All waste and recycling collections are currently running as normal.
If someone in your household is showing symptoms of the Coronavirus, please double bag any waste and put aside for 72 hours (3 days) before putting it out for the next collection date.
Our recycling collection crews need your help
To reduce the amount of recycling being handled by the crews, we would be grateful if residents could separate out their recycling as much as possible.
For those who have more than one black box, one could be used for plastics, and one could be used for glass for example. This action would really make a difference to the crews and would help speed up the service as well.
We appreciate your help and understanding during this difficult time
Please do not put any tissues, kitchen roll, toilet paper or wipes in your black box for recycling. These materials cannot be recycled and are a risk to the health of our staff. These items need to go in with other black bag waste.
If you are showing Coronavirus symptoms please follow the government advice.
Thank you for your patience during this unprecedented time. We are monitoring the situation daily, and will continue to provide service updates.
Household Waste Recycling Centre
The Household Waste Recycling Centre is open to allow those residents who have pre-booked a time slot to visit.
The centre is open
- Monday to Saturday, 8:00am to 5:45pm
- Sunday, 9:00am to 5:45pm
Please note, if you haven’t booked a slot you won’t be allowed into the site.
You can book a slot to visit the Household Waste Recycling Centre here.
Vans and trailers will be able to visit the Household Waste Recycling Centre daily between 1.30pm and 2.30pm. You can request a van/trailer permit here or call 01495 762200. Bookings must be prebooked, up to 7 days in advance so if you have a certain date in mind you will have to make sure you plan when to make your booking. Slots are booked on a first come first served basis.
A series of frequently asked questions about the van permit scheme can be found here.
Bulky Household Item Collections
Bulky household waste is domestic waste that is too big or too heavy for your normal black bin collection.
If you want to dispose of a bulky household waste item, such as a bed, mattress, sofa or fridge and you can't take it to the Household Waste Recycling Centre at New Inn we can collect it from your property for a small charge.
You can request a bulky household items collection here or by contacting Call Torfaen on 01495 762200.
There is a charge of £29 per collection for up to 3 items. Extra items are then charged at £7 per item.
Re-Use Shop, New Inn
The Re-Use Shop located next to the Household Waste Recycling Centre in New Inn is closed until further notice.
Frequently asked questions about waste and recycling collections
A series of frequently asked questions about waste and recycling collections can be found here.