Waste and Recycling Collections
All waste and recycling collections are currently running as normal.
If someone in your household is showing symptoms of the Coronavirus, please double bag any waste and put aside for 72 hours (3 days) before putting it out for the next collection date.
Our recycling collection crews need your help
To reduce the amount of recycling being handled by the crews, we would be grateful if residents could separate out their recycling as much as possible.
For those who have more than one black box, one could be used for plastics, and one could be used for glass for example. This action would really make a difference to the crews and would help speed up the service as well.
We appreciate your help and understanding during this difficult time
Please do not put any tissues, kitchen roll, toilet paper or wipes in your black box for recycling. These materials cannot be recycled and are a risk to the health of our staff. These items need to go in with other black bag waste.
If you are showing Coronavirus symptoms please follow the government advice.
Thank you for your patience during this unprecedented time. We are monitoring the situation daily, and will continue to provide service updates.
Household Waste Recycling Centre
The Household Waste Recycling Centre re-opened on Tuesday 26th May 2020 to allow those residents who have pre-booked a time slot to visit.
Please note, if you haven’t booked a slot you won’t be allowed into the site.
Find out how to book a slot on the Household Waste Recycling Centre page of the website.
From Monday 13th July, vans and trailers will be able to visit the Household Waste Recycling Centre at New Inn daily between 1.30pm-3.30pm. Unlike the car booking system, residents with vans/trailers can only book a slot by phoning Call Torfaen on 01495 762200. This is because a van permit also needs to be purchased. Bookings must be prebooked, up to 7 days in advance so if you have a certain date in mind you will have to make sure you plan when to make your booking. Slots are booked on a first come first serve basis.
A series of frequently asked questions about the van permit scheme can be found here.
Re-Use Shop, New Inn
The Re-Use Shop located next to the Household Waste Recycling Centre in New Inn is closed until further notice.
Bulky Household Item Collections
Bulky waste collections will restart on the 7th July 2020.
Please contact Call Torfaen on 01495 762200 to book a collection.
There is a charge of £29 per collection for up to 3 items. Extra items are then charged at £7 per item.
A series of frequently asked questions about bulky household item collections can be found here.
Frequently asked questions about waste and recycling collections
A series of frequently asked questions about waste and recycling collections can be found here.