Homeseeker

Homeseeker

The Council no longer owns any council houses, flats or sheltered housing complexes. If you are looking for social rented accommodation in Torfaen, you need to register with Homeseeker|.

Homeseeker is a common housing waiting list for applicants who wish to rent properties from Bron Afon|, Melin Homes|, Charter Housing|, Hafod Housing Association| and Linc Cymru|.

Once registered with Homeseeker you will be able to:

  • View weekly advertisements with details of all properties available for rent
  • View and search for properties online
  • Bid for properties online (subject to certain criteria, e.g. number of people in family, age)
  • Update and renew your registration online
  • Contact us and leave messages on the website

Laptops are available in Pontypool and Cwmbran Customer Care Centres for those applicants that do not have internet access. Telephone bids will only be accepted from those who do not have access to the internet and cannot get to the Customer Care Centres.

You can register with Homeseeker by logging onto the Homeseeker| website. Full instructions and guidance notes on how to register and bid for properties are also available on this website.

Once you have completed your registration we will issue you with a registration number. As soon as you have your registration number you can start bidding for  available properties.

Who can apply?

Homeseeker is available to everyone, however, some groups may be unable to register. These would include:

  • People with restrictions or conditions on their leave to enter or remain in the UK
  • People who have entered the UK illegally or who have outstayed their leave
  • People who are not habitually resident in the UK, Channel Islands, Isle of Man or Republic of Ireland

Registering for a property

If you wish to apply for any of the properties listed in the weekly Homeseeker advertisement, you can do so online. When all bids have been received and the advert has closed, applicants are placed on a shortlist. Your place on the shortlist will depend on your band and ‘effective date’.

If you need further information about Homeseeker or help with completing the registration form or applying for a property, please contact us on 01495 742409 or visit the Homeseeker| website.

 

For more information contact:

Homeseeker Team

Tel: 01495 742409

Email: homeseeker@torfaen.gov.uk |

 

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