We are keen to learn from your experience of using this facility in order that we may develop the services we provide. We would be grateful if you could take a few minutes to complete the following questionnaire.
If you experienced difficulties whilst attempting to make an online payment or require further information, contact the Customer Services Team by email at e-payments@torfaen.gov.uk| or telephone Call Torfaen on 01495 766002 during the hours 8am - 6pm.
If you have made an online transaction did you:
Find the pages easy to understand
Find the process straightforward
Find the transaction was completed quickly
Would you:
Wish to see the facility extended
Use the site again
If you have decided to leave Paying Online without making a payment, please tell us why:
Problems with my computer
I am concerned about the security of the site
Online payment option is too slow
Online payment option is not easy to use
I didn’t have the correct info to complete my transaction
I need to contact Torfaen for further information
Other
Please add any comments below
Please add your name, e-mail address and telephone number below if you would like a response
Name:
Email:
Tel: