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Private Sector Housing

Torfaen County Borough Council is responsible for the enforcement of private sector housing standards within Torfaen.

 

Responsibilities include:

• solving problems in private rented housing and carrying out assessments under The Housing Health and Safety Rating System to ensure that any residential premises provides a safe and healthy environment for any potential occupier or visitor
• providing advice for landlords and private sector tenants
• dealing with public nuisances such as dirty premises, noxious premises, accumulations of rubbish in gardens, smell nuisances and nuisances from animals kept on premises
• dealing with empty properties
• dealing with defective private drains and sewers
• dealing with landlord harassment or unlawful eviction

Who is the service for?

 

The service is available to all private sector tenants and owner occupiers.

For further information or advice, contact the Public Health Team or download the attached documents:

 

Tenant information

• A Tenants Guide to Private Sector Renting
• Solving Problems in Private Rented Housing
• Condensation and Mould

Landlord information

• HHSRS landlords guide
• Licensing guide for landlords of houses in multiple occupation