Ways To Pay Torfaen
By Internet
You can pay your council tax, business rates, housing rents, council water rates, housing benefit overpayments and Council invoices online via the Internet using your debit or credit card. This is a totally secure method of payment, which is quick and easy to use. If you wish to find out more visit the paying online| page or alternatively you can pay online| here.
In Person
By cash, cheque or Debit or Credit Card at any of the following offices:
Customer Care Centres
Cwmbran Customer Centre
1-2 General Rees Square
Cwmbran
NP44 7NX
Pontypool Customer Centre
Level 1
Civic Centre
Pontypool
NP4 6YB
Trevethin One Stop Shop
Church Avenue
Trevethin
Pontypool
NP4 8DH
Blaenavon One Stop Shop
7-12 Lion Court
Lion Street
Blaenavon
NP4 9QA
Opening times are available in the Customer Care Centres| area of the website.
Area Housing Offices
Garndiffaith Area Housing Office
34 Bailey Crescent
Garndiffaith
Pontypool
NP4 7RP
West Pontnewydd Area Housing Office
7 Maendy Square
West Pontnewydd
Cwmbran
NP44 1HN
Fairwater Area Housing Office
5 Fairwater Square
Fairwater
Cwmbran
NP44 4TA
Opening times are available in the District Housing Offices| area of the website.
By Post
Please make Cheques or Postal Orders payable to Torfaen County Borough Council.
Please write your reference number on the back of the cheque and send to:
Chief Financial Officer
Civic Centre
Pontypool
Torfaen
NP4 6YB
Please do not send cash through the post.
Automated Telephone Payments Service
You can pay your Council Tax, Business Rates, Housing Rent, Housing Benefit Overpayments and Council invoices via Torfaen's Automated Telephone Payments Service using your debit card. You will hear recorded information and be prompted to enter your transaction details via the handset keys on your telephone.
The Telephone number is 08458 500855.
This service is available at all times.
By Telephone to Call Torfaen
If you prefer to speak to a Customer Services Officer, you can telephone during the hours 8am - 6pm on 01495 766002. This facility is available to pay any monies due to the Authority by debit or credit card.
By Direct Debit
To obtain an application form or information about the Direct Debit scheme, speak to the Torfaen Customer Care Team on 01495 766002.