Refuse Collection
During September 2010 there will be changes to some residents’ waste collection days. All residents affected should receive a letter informing them of the changes later this month. The web pages will be updated to reflect the changes to the collection days week commencing 30 August.
Torfaen households receiving the Twin Bin recycling scheme have their black wheelie bin collected one week followed by their green wheelie bin the next. The green wheelie bin is for garden waste and kitchen food scraps which are sent to be made into compost. For more information visit the Twin Bin Recycling Scheme| area of this website.
For areas not yet receiving this service, we provide a weekly refuse collection for household waste placed in the wheelie bin.
Rubbish must be out by 7:30am on your day of collection unless exceptional arrangements are made.
I am unable to move my wheelie bin to the kerb, can you help?
An assisted refuse collection service is available free, providing certain criteria are met. Residents who are unable to put out their refuse and do not have anyone else available to assist them may qualify for this service. Please phone Call Torfaen for more information.
Is there anything I cannot put in the bin?
No large glass objects, metal, needles, car batteries, oil, or anything hazardous should be placed in the wheelie bin. For a list of materials including hazardous waste accepted at the Household Waste Recycling Centre visit the Household Waste Recycling Centre| area of the website.
Is there a collection for furniture?
Torfaen County Borough Council operates a Bulky Collection Service for larger items of household waste such as furniture and white goods.
What happens to my collection on bank holidays?
During holidays, changes to the scheduled refuse collection are notified through this website and by notices in the local press.
Missed collections
If your bin was at the collection point by 7.30am on the day of collection however has not been emptied, please let us know immediately by completing the report a Missed Bin / Box Collection online| form and we will make arrangements to collect it as soon as possible.
For more information on recycling in Torfaen visit the Reduce, Re-use, Recycle| area of the website.