Comments
Our Animal and Pest Control Team try to meet the needs of customers wherever possible, although we are sometimes limited by the law and resources etc.
If you have any comments on our services – either brickbats or bouquets, we would be pleased to hear from you. You can make your comments by telephoning us on 01633 647621/647622 or via e-mail to our admin support team at adminteam.planningpp@torfaen.gov.uk|.
Making a complaint about our service
If you are unhappy with our service, there are a number of senior officers that you can speak or write to and who can hopefully resolve your problem. These officers are:
Alison Hughes - Head of Food, Health and Safety - Tel: 01633 647258
Kim Pugh - Head of Public Protection - Tel: 01633 647627
You can also write to us, at Animal & Pest Control, Planning & Public Protection, Floor 4, County Hall, Cwmbran, Torfaen, NP44 2WN.
Alternatively, you can make a formal complaint – to access the Torfaen County Borough Council complaints procedure visit the corporate complaints| area of the website.