Stray Dogs
Stray dogs in streetWe collect stray dogs from the highway or other public places, or from local residents or the Police where they have found a stray dog. We then take the stray dogs to our kennels, where they can be cared for until they are reclaimed or re-homed. We make a charge for this service – download a copy of the fees| here.
If a stray dog is ill or injured, we make sure that it is seen and treated by a vet, We try not to have any dogs put down, unless they are very ill, or are deemed to be dangerous – and we always take the advice of a vet before we take this step. If you reclaim your dog, you will be asked to pay any veterinary bills, although we will happily discuss payment by instalments for large bills.
If the Animal Warden has picked up your dog and taken it to the kennels, we will normally try to contact you by letter and/or phone, providing your dog is micro-chipped or has a name tag. We do not re-home any dog until we have tried to identify and contact the owner, and until at least 7 days has passed.
We are entitled to dispose of any dog that remains unclaimed after 7 days, whether or not we have been successful in contacting the owner. The owner remains liable for any outstanding fees, veterinary bills etc.
Dogs that are not claimed will be handed over to a re-homing charity wherever possible, who work with us to make sure as many dogs as possible find good homes.
Reporting lost dogs
We keep a record of dogs lost and found in the Torfaen area where these are reported to us, and our staff will be pleased to check this record for you if your dog has been lost.
If the dog is reported missing to the Animal Warden before it has been found, then we will endeavour to return it to you without any penalty providing it has not been returned to you before. If the dog is found and you cannot be contacted then your dog has to be taken to the kennels and all usual charges will be payable.
If a dog has been micro-chipped, the animal warden can trace the owner of a dog if it is captured. Torfaen County Borough Council offer FREE events where Torfaen residents can get their dogs micro chipped – contact us for details or see your local press.
If you find a dog, you must inform the council in order that they can add the details of the dog to their database. If the owner of the dog makes an enquiry and can prove that the dog is theirs, you must hand it over. If however the owner does not claim the dog within 28 days you can rightfully claim the dog as your own, if you so wish.
Contacting us
If you have lost a dog in the Torfaen area, you should contact our Animal and Pest Control Service on 01633 647621 / 647622, or alternatively visit the contact us| page for more information.
You can also contact our Kennels directly by telephoning 01495 244686 (daytime only).
Our Fees
A list of fees| in relation to lost dogs is available to download here.