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Customer Service

NVQ Levels:

1 to 3

 
Awarding Bodies:

OCR and EDI

 
Summary:

The Customer Service qualification can be completed in any customer facing environment. The nature of tasks undertaken at both Level 2 and 3 should be, for example, improving the customer relationship, monitor and solve customer service problems and deliver reliable customer service.

 

 For further information visit Education Development International| website.