What to do if you are still unhappy
This is stage 3 of the Complaints Procedure. If you still feel that we could have done more to sort out your complaint you can ask for a review by the Council’s Chief Executive.
The contact details are:
Torfaen County Borough Council
Civic Centre
Pontypool
Torfaen
NP4 6YB
Tel: 01495 766054
You will need to let us have reasons why you remain unhappy with the investigation of your complaint and your case will then be reviewed.
We will look into your complaint and provide you with a reply within 28 working days.