If you need a second opinion this is stage two. We hope that the appropriate department will settle your complaint, but if you are not happy with the reply you receive, you can ask Alyson Mountjoy on Tel: 01495 766082 or email alyson.mountjoy@torfaen.gov.uk| to review your case and provide you with a reply within 28 working days.
Corporate Complaints Tel: 01495 766072