What can I do if I disagree with the decision
If we have sent you a decision letter about your claim for Housing Benefit or Council Tax Benefit, you may need to know what you can do if you think our decision is wrong.
If you want to know more about our decision, or if you think it is wrong, contact us within one month of the date of our decision letter.
What will you do when I contact you?
You can:
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Ask us to explain the reasons behind our decision and get more information on what you can do next
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Ask us to look at our decision again
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Appeal against our decision.
Further information is available in the What can I do if I disagree with the decision about my benefit| leaflet.