Advice Services
Please note that clicking on any of the links below will result in a new window opening which will mean you will be leaving the Torfaen website. Torfaen County Borough Council can accept no responsibility for the content, accuracy or quality of external websites.
UK Government Website
The official UK government website for citizens
Website: www.direct.gov.uk|
Financial Services Authority
Impartial information from the Financial Services Authority
Website: www.moneymadeclear.fsa.gov.uk|
Telephone helpline: 0300 500 5000
Citizens Advice
Provides information about the service and the location of Citizens Advice Bureaus in the area
Website: www.citizensadvice.org.uk|
Entitled to
Free benefits calculator to work out your entitlement to benefits and tax credit
Website: www.entitledto.co.uk|
Torfaen County Borough Council
Provides a link to a web calculator which calculates benefit entitlement
Website: www.torfaen.gov.uk|
Shelter Cymru
Provide housing advice, social services and advocacy work on behalf of homeless people
Website: www.sheltercymru.org.uk|
Telephone: 0845 075 5005
Jobcentre Plus
Provides help and advice on jobs and training for people who can work and financial help for those who cannot
Website: www.jobcentreplus.gov.uk|
Telephone (finding employment): 0845 6060 234
Bankruptcy-Insolvency.co.uk - debt advice service
A national telephone helpline and online resource for people with debt problems in the UK.
Website: www.bankruptcy-insolvency.co.uk|
Telephone helpline: 0800 074 6918
National Debt Line
Free debt advice and support for people with money worries and debt problems
Website: www.nationaldebtline.co.uk|
Telephone helpline: call 0800 808 4000
Turn 2 us
An independent charity that helps people access the money available to them – through welfare benefits, grants and other help.
Website: www.turn2us.org.uk|
Telephone helpline: 0808 802 2000
Welsh Women's Aid
Confidential support and advice for anyone experiencing domestic violence or abuse, or anyone concerned about someone they know.
Website: www.welshwomensaid.org|
Wales Domestic Abuse Helpline
Phone: 0808 80 10 800
Lines are open from 8.00 am to 2.00 pm, and from 8.00 pm to 2.00 am every day.
Parentline Plus
A charity that offers help and support through free and flexible services developed by parents for parents.
Website: www.parentlineplus.org.uk|
Phone : 0808 800 2222
Textphone: 0800 783 6783
Lines are open 24 hours a day, 7 days a week.
Email helpline: parentsupport@parentlineplus.org.uk
Working Families
A charity that provides information and support to working parents and carers, including free legal advice on employment issues.
Website: www.workingfamilies.org.uk|
Low-Income Families' helpline
Telephone: 0800 013 0313
Lines are open from 11.00 am to 2.00 pm on Mondays and Fridays, from 10.00 am to 4.00 pm Tuesday to Thursday, and from 10.00 am to 2.00 pm on the first Saturday of each month.
Community Legal Service Direct
Service that provides free information, help and advice direct to the public on a range of issues. All advice is confidential and independent.
Phone: 0845 345 4 345 Lines are open from 9.00 am to 5.00 pm Monday to Friday. You can also listen to recorded messages about common legal problems 24 hours a day.
Website: www.communitylegaladvice.org.uk|
Independent Age
Provide practical support and financial help to keep older people independent and out of poverty.
Website: www.independentage.org.uk|
Firststop Advice
A free advice service for older people on housing and care issues
Website: www.firststopadvice.org.uk|
Telephone: 0800 377 7070